Handmade items – a unique purchase
Every item here is handmade, and you are purchasing a design original. There will be variation in exact measurements, colour shading, and stitch patterns – but that is what makes these ties so special. These are limited editions, so if you see something you like, grab it with both hands for tomorrow it might be gone. We will try our best to create similar items but some will be a truly limited edition.
We do our best to represent colour shades as accurately as possible but every monitor, phone or tablet screen represents colour slightly differently.
These are given as accurately as possible but there may be slight variance, for example if measured hanging down rather then flat. Our measurements are taken flat. We specialise in producing ties for a range of people, and this means a range of lengths. Some are shorter than the norm found in shops, and others are longer. If you would like a bespoke length please get in touch.
We may need to make changes to our website and item descriptions from time to time.
Reshaping: If the fabric happens to curl or needs sprucing up a little, gently press with a steam iron on the ‘wool’ setting. Take care not to stretch the fabric. Cleaning: If you need to clean small areas of the fabric surface, sponge the areas gently without rubbing, using a small amount of a detergent suitable for delicates. For very stubborn stains, ask your dry cleaner to help.
We are happy to post our ties worldwide and will use airmail whenever possible when sending outside the United Kingdom. We are unable to take responsibility for any customs charges or checks. The Royal Mail states that standard airmail delivery should take 5-7 days.
Postage prices (per tie; for multiple purchases, please ask for combined postage cost)
Royal Mail 2nd class £2.80
Royal Mail 1st class £3.30
Signed for: please ask for details
Royal Mail standard airmail £4.00
Royal Mail tracked airmail £8.80
Rest of the world:
Royal Mail standard airmail £5.00
Royal Mail tracked airmail £9.85
We hope that you are delighted with your purchase. However, should there be any problems please contact us within 14 days of receipt and we will send an address for its return. Unfortunately, we are unable to refund postage costs either to you or back to us. We will endeavour to refund your purchase cost within 10 days of receiving the item back in London.
Damaged or lost goods
If you do not receive your item, please contact us and we will do our best to trace it. Unfortunately we cannot be responsible for delivery but will try our hardest to help. We strongly recommend selecting a tracked delivery method, especially for deliveries outside the United Kingdom.
Payment is taken at the time of purchase via Paypal. You can use your Paypal account or a credit or debit card. We are unable to send out any items without advance payment.
Privacy and personal information
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When purchasing an item, you will be forwarded to the payment processing company (Paypal). We do not store any financial information (such as credit or debit card numbers) about you on our website.
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